Refunds:
- No refunds will be issued without proper verification of the transaction and valid reasons for refund requests.
- Refund requests must be submitted within 7 days of the transaction date.
Verification Process:
- To initiate a refund, users must provide valid proof of purchase and a detailed explanation for the refund request.
- Our platform reserves the right to verify and validate refund requests before processing.
Eligibility for Refunds:
- Refunds will only be considered in cases of:
- Unauthorized transactions.
- Errors in transaction processing.
- Failure to deliver promised services or goods.
Cancellation:
- Users may cancel transactions before they are processed or completed.
- Once a transaction is processed, it may not be canceled, and users must follow the refund process outlined above.
Refund Processing Time:
- Upon approval of a refund request, refunds will be processed within 15 days.
- Processing times may vary based on payment method and financial institutions involved.
Contact Information:
For refund-related inquiries or assistance, please contact us at onedigipoint@gmail.com .
